Cancellation policy


You have the right to cancel this contract within fourteen days without stating a reason.
The cancellation period is fourteen days from the date of formation of the contract/acceptance of the quotation.
To exercise your right to cancel, you must use a clear and unambiguous method (e.g. a posted letter or email) to inform me, Svea Timander, Lisztallee 1A, 14612 Falkensee, telephone number +49 (0)30 98427781,, of your decision to cancel this contract.
Sending your notice of cancellation before the expiry of the cancellation period is sufficient to ensure compliance with the cancellation period.


If you cancel this contract, I will refund all payments I have received from you without delay and at the latest within fourteen days from the date on which I received your notice of cancellation. This refund will be made to the same method of payment that you used for the original transaction, unless explicitly agreed otherwise; under no circumstances will you be charged fees in connection with this refund.

If you have requested that services commence during the cancellation period, you must pay us an appropriate sum for the services provided up to the point of cancellation, proportionate to the overall scope of the services provided for under the contract.