GTC
General terms and conditions
§ 1 Validity
These terms and conditions apply to all programmes and services offered by Svea Timander unless otherwise agreed in writing. These programmes and services are comprised of seminars, training and group and one-to-one coaching, hereinafter referred to as “Events”. By registering for an Event, the participant agrees to the application of these general terms and conditions. The general terms and conditions as published on the website apply.
§ 2 Registrations and formation of the contract
1. General
Additions and/or modifications to the contract must be made in writing. The seminar place/one-to-one coaching booking becomes binding when the requested deposit is paid. The object of the contract is the agreed service and not a specific result.
2. Events
Open seminars & one-to-one coaching
Enquiries and registrations are processed in the order in which they are received. When a registration is received (by phone, email or post), participants are sent a registration confirmation and an invoice. This represents the conclusion of a contract and the agreed payment becomes due.
Company-specific seminars & package offers
Svea Timander will provide a written quotation for these seminars. This quotation becomes binding for both parties when the client agrees to proceed with the contract.
Wilderness seminars in Sweden
See “Open seminars & one-to-one coaching” below. However, there is no deposit arrangement for this type of seminar; the entire seminar fee must be paid on confirmed registration.
§ 3 Payment terms
Open seminars & one-to-one coaching
A 30% deposit is due on registration. The remainder of the fee is due four weeks before the seminar/one-to-one coaching takes place. If a participant registers with less than four weeks to go before the seminar/one-to-one coaching takes place, the full seminar fee/charge must be paid on registration.
Company seminars
A deposit equivalent to 30% of the entire fee will be charged when the seminar is booked. The remaining fee becomes due immediately after the seminar has taken place. Events offered by Svea Timander do not include participant accommodation, travel and transfers; these must be organised by the participants.
§ 4 Cancellation
1. General
Cancellations must be made in writing. To document the date of sending and ensure compliance with the applicable notice periods, cancellations must be sent by post (date of postmark) or email (date of sending). If a participant does not use the services or a part thereof, there is no entitlement to a refund for the unused component. Changes to the seminar that do not alter the overall character of the Event do not entitle the participant to withdraw from the contract or to a reduction of the invoiced amount.
2. Cancellation by client
Company seminars & open seminars
For written cancellations received up to three weeks before the start of the seminar/one-to-one coaching, we will charge a cancellation fee equivalent to the deposit paid, which is 30% of the total fee. If the cancellation is made at a later stage, the agreed seminar/one-to-one coaching fee will be charged in full. Clients may nominate a suitable participant to take their place.
Wilderness seminars in Sweden
For written cancellations received up to nine weeks before the start of the seminar, we will charge a cancellation fee equivalent to 50% of the total fee paid. If the cancellation is made at a later stage, the agreed seminar fee will be charged in full. Clients may nominate a suitable participant to take their place.
3. Cancellation by Svea Timander
Company seminars / open seminars / one-to-one coaching / wilderness seminars in Sweden
Svea Timander reserves the right to cancel an Event for legitimate reasons, including extremely heavy rain for outdoor programmes, a low number of seminar participants, illness etc. In such cases, a new date will be agreed. If it is not possible to agree a new date for a seminar, deposits paid will be refunded within 28 days. Costs and fees for transport and/or accommodation services that the participants have booked in advance will not be refunded by Svea Timander.
§ 5 Liability
1. Participant responsibilities
Participants are responsible for themselves during and after an Event. Participation in all Events is at the participant’s own risk, and any consequences arising from participation do not entitle the participant to make any claim against or demand compensation from Svea Timander.
As Svea Timander’s programmes do not include medical treatment, participants must be in good physical and mental health. If a participant has been diagnosed with an illness or disorder, he or she must provide a doctor’s note stating that the participant is healthy enough to participate in the Event.
2. Organiser responsibilities
Svea Timander can only be held liable for damage that occurs as a result of deliberate or grossly negligent actions on the part of the organiser during the performance of the contract and that can be regarded as typical, foreseeable damage. No liability is accepted for situations of force majeure, compensation of any kind, or claims for any third-party damage.
Svea Timander cannot be held liable for accidents, injuries (including insect and animal bites) or fatalities, all of which are potential risks to participants who opt to take part in a seminar in nature.
§ 6 Changes to the Event
Svea Timander reserves the right to change, replace or omit individual topics/exercises included in her Events as long as doing so does not affect the overall character of the Event.
§ 7 Data processing
Persons submitting enquiries, clients and participants consent to their personal data being stored and processed electronically exclusively for internal purposes in accordance with the Data protection statement.
§ 8. Cancellation policy
The Cancellation policy forms part of these general terms and conditions.
§ 9. Final provisions
If any provision in these general terms and conditions or in any higher-level agreement is or becomes invalid, the validity of the remaining provisions or agreements shall remain unaffected.
These general terms and conditions/terms of use are subject to German law.
The place of jurisdiction is Berlin.
As at: 30 November 2021